Accessibility for Ontarians with Disabilities Act

Our Commitment: In fulfilling our mission, CES Transformers strives at all times to provide its
goods and services in a way that respects the dignity and independence of people with disabilities.
We are also committed to giving people with disabilities the same opportunity to access our goods
and services and allowing them to benefit from the same services, in the same place, and in a
similar way as other visitors.

Support Persons: Support people are allowed to accompany the person with a disability
anywhere the person is going on our premises.

Service Animals: Service animals are allowed anywhere the public is allowed.

Emergency Evacuation Procedures: If you require accommodation in the event of an
emergency evacuation, please notify the receptionist or the person you are meeting with.

Accessible Formats and Communications Supports: If you require accessible formats of any
of the documents used during your visit or communication supports, please notify the person you
are meeting with

Feedback Process: The ultimate goal of CES Transformers is to meet and surpass expectations
while serving clients with disabilities. Comments on our products, goods and services regarding
how well those expectations are being met are welcome and appreciated.

Feedback regarding the way CES Transformers provides products, goods and services to people
with disabilities can be made by email, phone or in person:
• All feedback will be directed to our AODA Ombudsman (
• Clients/customers will be responded to in ten business days
• All information will remain confidential

AODA Policies:
A copy of CES Transformers AODA policies are available upon request. Please notify our OADA Ombudsman who will be handling all AODA requests and the format in which you would like to receive it.

Questions about This Posting:

This policy seeks to achieve service excellence to persons with disabilities. If anyone has a question
about the posting, or its purpose, an explanation or reply will be provided by AODA Ombudsman.